Q. Do you deliver in my area?

If you are able to add a Food item to your cart, that means your area is covered. For more information, please visit our Groceries page.

Q. What are your delivery hours?

We deliver every day of the week from 10am – 11pm

Delivery timeslots are available on a first-come first-served basis.

Q. What is the minimum basket charge?

PKR 1500 is the minimum basket charge

Q. How do I select my delivery time?

Once you have finished your shopping and you have started checking out, you will be requested to select your delivery slot.

Q. Can I change my delivery time?

If we have not started preparing your order yet, we can still change your delivery time.

Please call our customer services on 0800 – 49737 as soon as possible. We will assist you..

Q. Who can receive my delivery?

Anyone available at the given delivery address, and providing his/her ID for verification purpose.

Q. What if my delivery is late?

Please contact us on this page www.carrefour.pk/mafpak/en/contact-us or call our customer services on 0800 – 49737 as soon as possible. We will assist you.

Q. What if I have missing items?

It can happen that we are unable to find one or more items of your order. In that we case, our team will call you to inform you.

Q. I haven’t received my discounts

Our system might face technical issues.  Please contact us on this page www.carrefour.pk/mafpak/en/contact-us, or call our contact center on 0800 – 49737 as soon as possible. We will assist you.